Generally, people with the sales associate job description can work in any of a wide array of environments. What is the Job Description of a Hotel Manager? What is the Job Description of a Compliance Manager? The Bureau of Labor Statistics (BLS) lists the national median salary for retail sales workers as $23,370 per year, or $11.24 per hour. This article outlines the necessary qualifications, skills, duties and responsibilities of a retail sales associate. Retail Sales Consultant Job Description Template We are searching for an easy-going Retail Sales Consultant to provide telephonic guidance to extant, new, and potential clients, with the aim of generating sales. Delivers excellent customer service … Retail Sales Associate Job Description Sample With this Retail Sales Associate job description sample, you can get a good idea of what employers are looking for when hiring for this position. Retail Sales Associate Job Description. Retail companies experience peak periods like holidays where there is high-volume shopping. For most technical stores (say those who deal in automotive fields) the pay is usually higher. In addition, you need this skill to be able to relate with your colleagues and avoid problems. Shifts can vary and usually include weekends and holidays. A retail sales associate is someone who helps to provide a great customer experience and increases a business’s revenue. To get the job of a retail sales associate, you need a high school diploma or equivalent. This in turn encourages customers to come back for repeat business. Some retail sales associates receive commissions and sales bonuses on top of their hourly wage, and some are eligible to receive benefits like healthcare and paid time off, depending on the number of hours they work per week. Retail Sales Representative responsibilities include: Greeting and directing customers Providing accurate information (e.g. The most successful sales associates are outgoing, friendly, and enjoy interacting with customers. This period is important to them as they depend on this period for a significant share of their profits. A good understanding of the products on the shelves will provide you with the ability to answer customer questions. © 2020 Job Hero Limited. Attending to several customers at the same time is one of the features of working as a retail sales associate. The role of a retail sales associate is one that requires excellent customer relations skills, impeccable communication and the ability to handle tense situations. In this case, being able to speak to them in a language they understand will make them feel more comfortable around you. Because of the volume of customers sales associates attend to, you may find you may be everywhere in the store. One of the daily activities of a retail sales associate is to process payments by totalling purchases. They often help the customer with returns, refunds, and resolve common complaints. Qualified candidates will have previous retail experience, a professional appearance, and the ability to perform high-quality customer service in a fast-paced environment. Effective communication will help you to handle all situations within the store effectively. The job description of a sales associate revolves around promoting and selling products and services offered by the business. In your retail sales associate job descriptions, don’t just list sales associate responsibilities and tasks. They do this by explaining the uses and benefits of products and services, and assist customers in making the right purchasing choices. Sale associates typically receive on-the-job training from management on company sales policies and merchandise, but experience in retail sales is helpful, as is computer literacy or familiarity using a POS system. Focus on quantified accomplishments. This salary figure also depends on the kind of industry which goes a long way to affect the pay. The job description of a retail sales associate may vary depending on the company you work for and the products you’re selling. In addition, you must also have the right retail sales associate skills to stay on this job. Sales Associate Job Description Template Our retail store is looking to hire a qualified sales associate to join our staff. Depending on your arrangement with your employer, you may receive hourly payments or monthly salaries. Working knowledge of customer and market dynamics and requirements 6. A retail sales associate is someone who helps to provide a great customer experience and increases a business’s revenue. As a retail sales associate, you should be able to work with a team effectively and also contribute your quota where the need be. The BLS projects the overall employment of retail sales workers to grow 2 percent by 2026, which is slower than average. Operated the POS and credit card machine when front lines call for additional assistance to the checkout lanes. Retail sales associates should have energetic, upbeat personalities and enjoy assisting customers with a smile. Being a retail sales associate requires certain levels of skills since you will be interacting with a lot of people. In this case, your ability to manually calculate prices, discounts and transactions will be a valuable asset. Receive and process newly received shipments, Adhere with company’s inventory control procedures and help organize back stock as well as perform inventory counts, Suggest different strategies for improving sales. See All Retail Sales Associate Jobs * Salary estimates (ZipEstimate) are not verified by employers; actual compensation can vary considerably. They provide a variety of services, from helping customers pick out items to ringing up purchases. Responsibilities: Contribute to … product features, pricing and after-sales services) Answering customers’ questions about specific products/services Your email address will not be published. They also actively seek out customers in the store to ask them what they need and proceed to advise or direct them. A good retail sales associate should be able to greet customers, engage in small talks and listen to customer concerns. Key Qualifications & Responsibilities Assisted customers on the sales floor with questions, advice, and physical issues when requested or upon initiative. Retail sales managers organize associates, train new ones, enforce store rules, assign duties to associates and take on the role of a sales associate if it is busy or if someone calls in sick for a day. Track record of ove… AT&T Sales Rep Job Duties As an AT&T sales rep, you will be the first point of contact for customers as they enter the building. What is the Job Description of a Brand Ambassador? Full Job Description, Roles and Responsibilities, What is the Job Description of a Bank Teller? Associates greet customers and let them know they are available to answer their questions and help them find what they are looking for. Having hands-on experience of how to carry out POS transactions is also an advantage. Day-to-day duties include customer service tasks such as welcoming shoppers, offering assistance, making recommendations, answering questions and explaining the features of products. Detailed Job Description Retail Sales Associate The Retail Sales Associate is responsible for providing a shopping experience that will make the customer feel welcome and comfortable though outstanding customer service, meeting hourly sales and loyalty goals on a personal and departmental basis, and demonstrating superior product knowledge to customers. A person who has a good record of over-achieving sales quota will gain preference. Sales associates are Established in 1984 by volunteer. He/she is also expected to ensure that shelves are stocked and the sales floor is kept tidy. When customers are ready to make a purchase, the retail sales associate assists them at the checkout counter. Required fields are marked *. You can develop product knowledge as a retail sales associate by reading current vendor tags and pamphlets. The workweek of a Kohl’s sales associate can range between 20 and 40 hours. Because of the close relationship with their customers, retail sales associates are almost like the customer service representative. Create the perfect job-worthy cover letter effortlessly in just a few clicks! Drives sales through engagement of customers, suggestive selling, and sharing product knowledge. As a result they help facilitate activities within the store and improve efficiency. They may also handle payments and assist customers to their vehicles. Organized shelves, end caps, and bargain bins out on the sales floor. You may need to have proven work experience as a retail sales associate, sales representative or similar role. Thereby, offering help and direct assistance to make buying decisions. Upsell to customers when appropriate; promote current sales, promotions, coupon deals, etc. What is the Job Description of an Uber Driver? Your summary should provide an overview of your company and expectations for the position. Prior experience as a sales associate is not required. … If yes, we may have a job for you as a retail sales associate for the Sacramento Gun Club, the County Club of indoor shooting ranges…Understand and be proficient in firearms sales and forms as required by Federal and State and Local laws; Form 4473, call procedures and response Implications… Sales associates may also be required to attend trade shows to demonstrate products and services. Sales associates are essential to the final step in that supply chain process, helping customers select and purchase products. A retail sales associate is responsible for selling merchandise and assisting customers in finding the right product. In many cases, customers will be coming in looking to upgrade their phones or change their existing plans. As a result, it is their duty and responsibility to stay up-to-date with the latest product features and maintain the store’s visual appearance in high standards. No two retail sales associate jobs are exactly alike, as specific skills vary from employer to employer. Example retail associate job description Our busy women’s clothing store is looking for a retail associate who enjoys working with the public and wants to build a professional sales career. You must be proficient in the language peculiar to your geographical location). A Retail Sales Associate is responsible for all sales activities and sales associate job duties, from greeting customers, answering questions, offering assistance, suggesting items, lending opinions and providing product information. They provide a variety of services, from helping customers pick out items to ringing up purchases. If you want to be a celebrated retail sales associate, then you must be one who understands your duties and responsibilities, down to every information in your job description. Getting a bachelor’s degree in marketing or similar fields is also a plus. We’ve searched the internet for the best resources to help you explore a potential career in the retail industry. What is the Job Description of a Customer Service Representative? What is the Job description of a Financial Analyst? Retail sales associates may work full or part-time and they may also earn commissions, bonuses, or other incentives for exceeding sales goals. As a result, you need this time management skills to be able manage your time so that you can attend to more customers. Retail sales associates help customers to make buying decisions. Having this skill will help in situations when customers have complaints or concerns. Established in 1984 by volunteer, International Medical Corps is a global humanitarian nonprofit organization dedicated to saving lives and relieving suffering through health care training and relief and development programs. A sales associate, also known as a retail sales associate, is an employee of a store who interacts with the customers in a way that improves the store’s sales. They also ensure that products are cross-sold by suggesting items and lending opinions. In addition, the retail sales associate has a duty of keeping the selling floor stocked with merchandise. What is the Job Description of Retail Sales Associate. Examples of Retail Sales Associate responsibilities Greet customers when they walk through the door Ask customers what they are looking for and show them at least three or four models Build rapport through conversation and honest recommendations It is your duty to convince customers to make a purchase in the store. While having general computer skills is helpful, including your specific proficiency in Microsoft Office skills, for example, will impress employers more. Part of the requirements for being a retail sales associate is having basic understanding of sales principles and customer service practices. International Medical Corps is a global, humanitarian, nonprofit organization dedicated to saving lives and relieving suffering through health care training and relief and development programs. An experienced Sales Associate makes a lasting impression on customers and makes sure they leave your business with a good experience. As a result, you must be able to rise to the occasion without any impact on the quality of your work. The retail sales associate explains the benefits of products and helps customers identify and choose appropriately. This is because you may encounter customers who speak different languages. Being knowledgeable about a store’s merchandise is key to providing customers the information they need to make purchasing decisions. You must be able to show a high level of understanding situations in order to proffer solutions to them. Basic Math skills 5. Retail sales associates assist customers and make sure their shopping experience is pleasant and enjoyable, so they make purchases and come back. To be more specific, here are some of the common duties and responsibilities you will find in a retail sales associate job description: It is part of the duties and responsibilities of a retail sales associate to work closely with customers to determine their needs. As a retail sales associate, you need to be very good with numbers. His dream is to see a #ZeroHunger world and he is working really hard advocating for that on YouTube https://bit.ly/35xQmfX. What is the Job Description of an Ultrasound Technician? What does an Architect do? What is the Job Description of a Fleet Manager? Arranged new merchandise with signage and appealing displays that encouraged customer sales and moved overstock items. You will directly assist customers, process transactions, help merchandise the sales floor, and play a vital role in making our retail experience a positive one. But how can you know the job description of a retail sales associate plus your daily duties and responsibilities when you don’t have the job yet? The role of a retail sales associate is one that requires excellent customer relations skills, impeccable communication and the ability to handle tense situations. Making money is the name of the game in all business, and retail sales associates are often encouraged to upsell and offer pricier versions of the products shopper are looking for. Are you a retail sales professional who enjoys recreational shooting? In addition, they organize and replenish front stock as well as maintain a clean and tidy work and retail space. Basic understanding of sales principles and customer service practices 3. Qualifications and Requirements of a Retail Sales Associate. Here are some of the basic skills you must possess. The following skills are important for success as a retail worker: There are no minimum education requirements to become a retail sales associate, but a high school diploma or equivalent is usually preferred. A position as a retail sales associate is perfect for someone who likes working with the public and has a lot of patience when assisting difficult people. The retail associate will provide clothing recommendations, answer guests’ questions and … What is the Job Description of a Data Entry Clerk? It also gives you the ability to help customers make informed decisions thereby building customer trust. Sales Associates greet customers on arrival then assist the customer with any questions they have about the purchase they want to make. Build productive trust relationships with customers and attend to their individual shopping needs. Because of that, you need to have an excellent interpersonal skill to be able to relate with them differently. International Medical Corps (IMC) Job Recruitment (4 Positions), Finance and Admin Assistant at the International Medical Corps (IMC), WASH Coordinator at the International Medical Corps (IMC), Procurement Assistant at the International Medical Corps (IMC), Procurement Officer at the International Medical Corps (IMC), U.S. Mission Job Recruitment (4 Positions), Electrical Maintenance Worker at the U.S. Consulate General, USAID Project Management Specialist, Supply Chain at the U.S. Embassy, International Institute of Tropical Agriculture (IITA) Job Recruitment (3 Positions), Ensure that customers enjoy high levels of customer satisfaction through excellent service, Work towards meeting and even exceeding the department’s sales goals on a monthly, quarterly and yearly basis, Collaborate with colleagues to ensure proper customer service. Additionally, you can attend training classes in order to be effective at communicating the features of a product to customers. Also in charge of driving the full sales lifecycle, from initial contact to demonstrations and sale. You will need to be able to quickly greet them as they arrive and ascertain what they need help with right away. This involves answering questions, helping customers identify the products they want, and suggesting products the customer may not know they need. Encourage customers to sign up for store membership benefits. Before we begin the sales associate job description, here are a few facts and figures: Employment opportunities in this field are excellent due to the need to replace workers who leave each year. Different customers have different kinds of behaviour. Focus on quantified accomplishments. “How to Answer Retail Job Interview Questions”, “A Career in Sales – Everything You Need to Know”. Retail sales associates also assist with marketing and promotion of company’s products and services and ensure they meet all customers’ needs. These people are the face of the business and they create rapport with customers guiding them throughout the buying process. Job Description At [CompanyX], our sales associates are the welcoming faces that greet customers and provide them with a superior buying experience. This position is great for students, those looking for part-time employment, or those with flexible schedules. Sales associates often work weekends and evenings, especially during peak retail … Retail Associate job summary A great job description starts with a compelling summary of the position and its role within your company. Retail Sales Associate Job Description Retail sales associates are responsible for all activities related to sales in a retail establishment. All rights reserved. They also present new products to customers and discuss other available options. Your employer might even increase your salaries for possessing bilingual skills. New Retail sales associate Jobs in Singapore available today on JobStreet - Quality Candidates, Quality Employers Sales Associate(Luxury Watches)-(Retail MNC/Central/5 Days/S$2.1K higher+ Bonus) A retail sales associate’s responsibilities may also include showing excellent customer service and marketing skills. Retail Sales Associate Job Description Template Our company is looking for a Retail Sales Associate to join our team. Proficiency in English 4. Sometime, you may be answering a customer’s questions while completing a purchase transaction for another customer. Among other things, you should know how to communicate with customers, easily identify the location of products in the shelve etc. What is the job description of a research assistant? The job description of a retail store sales associate is typically to assist customers in making purchases by illustrating, demonstrating, and suggesting products. © 2020.AcademicRelated. Mbazu Chibuzor is a content creator and an agriculturist with the mandate of helping farmers to succeed in agriculture. Both full- and part-time positions are available for candidates. A retail sales associate must be able to easily remember customer’s preferences, keep track of inventory and document all paperwork in the store. A four-year college degree or certificate in business may be required for advancement to retail management positions. Retail Sales Print Associate *** $500 sign on bonus *** Staples – Bridgehampton, NY $8-$12Per Hour (Glassdoor est.) They also encourage customers to purchase products related to the ones they’ve already chosen. Full-time positions usually open at busier store locations. Retail sales associates may assist customers in choosing the right product, keep the shelves stocked and ring up sales, among many other duties. [Full Job Duties, Roles and Responsibilities]. They assist in displaying merchandise or organizing the selling floor as well as stock areas. Alternative titles for this role are Retail Sales Associate, Sales Floor Associate, and Retail Salesperson. Since this is a retail job, you Job description for Retail Tire Sales Associate. Detailed Job Description Guide for Different Professions and Job Positions, Job Description of a Human Resource Manager, What are the Duties and Responsibilities of a Carpenter. At the end of the day, the duties as responsibilities of a retail sales associate aim towards achieving excellent customer service, while consistently meeting the store’s sales goals. As a result, you need the multitasking skill to be able to respond to them all at once. They do so by answering their questions about the company’s products and recommend the right solutions. All rights reserved. Including requirements, responsibilities, statistics, industries, similar jobs and job openings for Retail Tire Sales Associate. Be sure to include these skills if you have experience with them. Take direction from and report all unusual activities or any major incidents to the supervisor. Greets and receives customers in a welcoming manner. Save my name, email, and website in this browser for the next time I comment. Because many workers leave this occupation, it’s estimated there will still be plenty of jobs in this field in the next 10 years despite the low projected growth rate. Since retail sales associates interact first hand with customers, they help to promptly resolve customer complaints and ensure maximum client satisfaction. They ring up the purchases, process cash and credit card payments, and issue receipts. Retail sales associates are responsible for all activities related to sales in a retail establishment. You’ll need to understand the specific software that your future company uses. By the end of this article you will have full knowledge of what to expect on the job. Your email address will not be published. What is the Job Description of a Quality Assurance Manager? What are the Duties and Responsibilities of a Warehouse Manager? Generally, the wages for retail sales associates range from minimum wage to about $20 per hour, with an average hourly wage of $12.67. Here are some ways to find out if being a retail sales associate is a good fit for you: “Land a Sales Job Without Experience” – this informative article by job search site Monster.comprovides everything you need to know about breaking into the retail sales field and getting your first job as an associate, The National Retail Association – this is a great resource for potential retail associates to learn about training programs, employment law, workplace relations, and industry news, “How to Answer Retail Job Interview Questions” – learn how to best answer retail job interview questions with insight from this Workopolis blog post, “A Career in Sales – Everything You Need to Know” – CareerSidekick’s complete guide covers the ins and outs of working in the sales industry, from salaries and industry types to other important considerations. If you don’t have prior experience, then the company may train you if they can afford to. This article provides full details of what a retail sales associate must do every day. In addition, they deal with and process all customer refunds as well as exchanges courteously and professionally. Retail Sales Associate Consistently maintain top performance in number of transactions and sales totals. Earlier, I said something about understanding the local language of your geographical location. They also answer all customer questions and queries without having to involve higher authorities. What is the Job Description of an Operation Manager? What is the Job Description of an Electrician? What is the job description of a facility manager? Proven work experience as a Retail Sales associate, Sales representativeor similar role 2. While it can be easy to depend on retail software, it’s also important to be a good mathematician in a sales associate position. This skill will help you in a situation where there is a computer glitch or malfunctioning. 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And evenings, especially during peak retail … are you a retail sales associates attend to, you can to... Everything you need to also understand a few other foreign languages their customers, easily identify the they. Are retail sales associates are outgoing, friendly, and retail space associate Description! Help facilitate activities within the store and improve efficiency stock areas complaints or concerns train if. Assistance, and administration you can attend training classes in order to proffer solutions them. Peak periods like holidays where there is a content creator and an agriculturist with the floor! For possessing bilingual skills or certificate in business may be everywhere in shelve!