You can DM whenever you want and I can answer any GS questions you have. I'd rather live in a card board box....not really but you get the picture. But the so call president made me rehome most of my cats which wasnt fair. Because it's just the nature of the position. The fires were fun until I started experiencing calls like the injuries, 911, and death. But the sheer amount I think is where it really hits me. [–]lividlysane[S] 0 points1 point2 points 9 days ago (0 children). However I have considered that IT might not be for me due to that. I feel like I'm losing my mind. r/ptsd: We are a supportive, respectful community for discussion and links of interest for people who have PTSD or have friends, family members, or … Contact the mods. It’s what helped me land my first corporate IT job which was service desk. But I’d largely forgotten these atrocities and moved on with my life, until I caught BBC Three’s ‘The Call Centre’ on… No dude you're not the only one. If the job is giving you anxieties and making you feel stressed out to a point where you're on meds and needing therapy, it's more than just a hint for you to leave. The key is to set the part of your mind that handles the calls to autopilot, and occupy the rest of your brain doing something else. [–]mackafterall 0 points1 point2 points 9 days ago (0 children). Man I did that job coming from collections and it was amazing. More PTSD Topics. Much more hands-on, less stress, and you're dealing with people face-to-face rather than over the phone. PTSD is a condition in which a person experiences severe anxiety, intrusive memories, and nightmarish flashbacks that interfere with their daily life. I think you should try to find different work if you can. Created by /u/rykker. At HealthyPlace.com, our goal is to provide trustworthy mental health information and resources for understanding, preventing and seeking appropriate treatment for mental health conditions. Since then I have been focusing on school and therapy. Moral support after dealing with awkward and difficult callers PTSD Basics. I took some time off in early 2020, then covid hit along with some family ICU situations. and join one of thousands of communities. Since I'm already in school for it and I enjoy what I'm learning, I'm gonna press on. Rendered by PID 24217 on r2-app-0cfbf511ae2110fab at 2020-12-25 21:03:37.147509+00:00 running 6abf2be country code: US. It took getting promoted to get me off phones more. Unfortunately I've ended up in a telemarketing job and it is literally hell on earth. For nearly 20 years the idea of using virtual reality to treat PTSD has been gaining momentum. What are some good global IT jobs agencies to help you find work? For the most part, it's a dead end job so why not move to another dead end job if it is that bad? I hate it. On another note, does anyone ever feel like they are squandering their working years at a call center? Call Today for Your Free VA Disability Case Evaluation: 1-(888) 392-5392. Some places use a chat service you might be able to swing over calls or have a balance. Call centers are not representative of the whole of IT, so I wouldn't let that discourage you. It got so bad I eventually had to quit. Afterwards I threw myself into work and drinking to numb the pain, after I was raped the second time, I ended up going to a rape counseling center and speaking to … Then I switched jobs and everyone started commenting how much happier I looked. Just get out of there. It was hard for me to even call it rape for a long time because it wasn't violent. [–]mackafterall 0 points1 point2 points 9 days ago (2 children). I am still SD but higher ranked. A few study questions about Microsoft's MD-100 and MD-101 exams, Advice on what kind of job to apply for after landing Google IT support certificate. This sub-reddit is designed to help anyone in or interested in the IT field to ask career related questions. If I could find another job I would, if you've got the opportunity to escape, take it! Cogito, co-founded by MIT Media Lab professor Alexander “Sandy” Pentland and alumnus Joshua Feast, uses voice analytics to help call center workers build a better rapport with customers, and to monitor PTSD symptoms in U.S. veterans. Can you claim PTSD from working here? Every time I got dinged for a performance thing I spent the whole day freaking out about losing my job. Most of these hotlines are open around the clock, and many of them have Spanish options and accommodations for those who are hard of hearing.Reputable hotlines to call for general mental health concerns include: 1. Awful, awful things. REDDIT and the ALIEN Logo are registered trademarks of reddit inc. π Rendered by PID 24217 on r2-app-0cfbf511ae2110fab at 2020-12-25 21:03:37.147509+00:00 running 6abf2be country code: US. Avoidance Avoidance is a common reaction to trauma. Happy and positive calls, Looks like you're using new Reddit on an old browser. I was more focused on that than I was on the fact that I'd finally made it to grad school and was three years away from finally being a teacher, a goal I've had since I was ten. I cant emphasise enough how much you needs to get out now. Get an ad-free experience with special benefits, and directly support Reddit. I'm prone to breakdowns every few months due to built-up stress but while working for the call center I broke down about 3-4 times. I worked on a call type with similar handling time targets (18 sec), albeit this was a number of years ago that I was frontline. I'll try looking at some desktop support specific jobs :), [–]Jeffbx 1 point2 points3 points 9 days ago (0 children). We were split into teams with double rows of cubicles. X2 for desktop support. At one point, I did get to the point where I flinched whenever the phone rang. I will be doing that regardless, but the timeline of fixing my issue and getting a job seems too far. Post-traumatic stress disorder (PTSD) is a mental health disorder caused by witnessing or experiencing a traumatic event. Seriously, if you are flinching and on meds for it, quit the job and work retail. I feel like I'm wasting the best years of my life, which is yet another source of anxiety. Ultimately, the best anyone can do for a vet with PTSD is listen, provide support, improve conditions and benefits, and get the story straight. This makes me feel a lot better. On a typical day you are required to interact with 50 to 80 angry, cranky, mean spirited customers. This job has definitely contributed to my rut. I understand this. It was the best day I'd had since I'd started school. You'll have similar issues to solve, but people tend to be a lot more reasonable when they're talking to you in-person. I think a call center is one of the worst places you can be if you're prone to mental health issues. Even when it's available, it is always on vibrate. PTSD from previous call centers, what entry level job can I try for? Find a way out. A job is not worth your health and life over. [–]lividlysane[S] 1 point2 points3 points 9 days ago (1 child). Having worked in a call centre for around two years at the arse end of the last decade, I’ve seen things. Find handouts, apps, videos, and courses based on current research. Maybe your experience would qualify you for a nice management gig, or maybe some type of secretary or receptionist position. Get out if you can. Want to help manage the Wiki? Easier said than done but you're already being affected by the job. What entry-level jobs are there where I'm not on the phone 30 times a day? I ended up with a foul mood due to work stress. I can totally understand where you're coming from about the fire. Don't cram for them. I’ve endured things that no man should have to endure. PTSD (posttraumatic stress disorder) is a mental health problem that some people develop after experiencing or witnessing a life-threatening event, like combat, a natural disaster, a car accident, or sexual assault. I still occasionally have the attacks, but not as often. I just have residual things to work through. You can also look for smaller businesses that are IT. It was a very stressful job, dealing with medical situations and emergencies. If you need help right away: Call 1-800-273-8255 Press "1" if you are a Veteran. It is natural to want to avoid thinking about or feeling emotions about a stressful event. Used to come home with a moody, angry face all the time. I feel a lot better, however still not ready for a call center job where I'm taking call after call. Is a Master Degree needed to have a good career in IT. Entry-level help desk job at $24/h? I have PTSD due to my ex husband when he constantly beat me over and over again. Now, the Pentagon is funding a study at three Army medical centers to determine if the technique — long used for the treatment of pain — is truly effective in treating PTSD. My name is Cannot Disclose Information Due To NDA Agreement and I work for Cannot Disclose Information Due To NDA Agreement which is an inbound call center working with consumer electronics. I have CompTia A+, Network+ certs and start my Security+ course in a few days. We can provide advice! I work for a bank in credit acquisitions, so people are (95% of the time) happy or at least indifferent to talk to me. I'm probably quitting when I have the chance, and I would recommend you do the same if it's affecting you this badly. Available Monday through Friday between 10 a.m. and … Copper and fiber structured cabling is probably going to be your best bet. Too good to be true? Granted I've always had them but these were much more intense. 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