.bau__card__image { margin-top: 20px; z-index: -1; border: 1px solid rgb(230, 0, 0); } } margin-right: 5px; background-color: #e60000; .bau__button--transparent-white { } font-family: 'VodafoneRegular'; padding: 35px; Vodacom Business Sales: 082 1960. .bau__section { margin: 0 30px 0 0; a.bau__button:hover, box-sizing: border-box; stroke: rgb(230, 0, 0); display: block; With Vodacom fibre, high-speed data is delivered to your home or business via glass cabling which is typically more stable than ADSL, which uses copper cable that is subject to damage and theft. overflow: hidden; 30.2. float: left; display: block; display: block; .bau__quicklinks__nav > a { } 30. } .bau__h3 { .bau__banner__message > .bau__h1, } .bau__cta-or:nth-child(4), } background-color: #fff; .bau__h4 { } background-position: center; display: block; background-size: cover; box-sizing: border-box; display: block; border-bottom: 1px solid rgb(204, 204, 204); } height: 28px; display: block; .bau__section { fill: none; .bau__wrapper { left: calc(100% + 10px); } } } float: left; header { .bau__text--ex-sml { .bau__spring { height: 20px; } padding: 0 50px; margin: 60px 0 30px; .bau__grid-item--three-eights { display: block; .bau__table__row > th, font-size: 28px; .bau__section--image { background-image: url(https://content.vodacomdigitalassets.co.za/cs/groups/secure/documents/vodacom.co.za_portal_webassets/bau-why-red-bg.png); a.bau__button--red-white, .bau__grid { transform: translateY(-50%); }, Call Centre operating hours: 06:00 - 22:00 Mon - Sun. color: #fff; margin-top: -52px; .bau__text--center { If you're a Vodacom subscriber all you have to do is sign up and log on. Multi Automation is a registered business partner and hence a 3rd party company that has been appointed by the Vox to drive fibre sales. float: none; border: 0; width: calc(100% + 20px); width: 20%; display: block; .bau__steps__item { .bau__why__text { } transform: scale(1); .bau__banner__message > .bau__h4 { .bau__steps--5 .bau__steps__item { If they are unable to assist with your query, please ask them for a Reference number. text-align: center; line-height: 24px; .bau__grid-item--gutter { margin: 20px 0 60px; height: 170px; color: rgb(255, 255, 255) !important; margin: 20px 0 60px; .bau__button { .bau__icon--circle--white { float: left; margin: 0 auto; width: 100%; .bau__table__row > th:last-child, margin: 0 auto !important; color: rgb(51, 51, 51); padding: 0; content: ''; line-height: 34px; line-height: 48px; background: linear-gradient(to bottom, transparent 20%, rgba(0,0,0,.9) 100%); .bau__text--white { padding: 0 10px; } margin: 0 auto 20px auto; line-height: 40px; padding-top: 0 !important; margin-top: 20px; margin: 0 0 35px 0; } background-image: url(https://content.vodacomdigitalassets.co.za/cs/groups/secure/documents/vodacom.co.za_portal_webassets/bau-why-red-bg.png); border-radius: 50%; z-index: 6; } } Its pathetic that the majority of the Vodacom Fiber support call center staff have 0 interest in their jobs and there is only 1 person willing to assist, h width: 170px; background-color: #333; .bau__grid-item--three-eights { } vertical-align: middle; } .bau__grid-item--half { box-sizing: border-box; background-size: cover; line-height: 48px; font-size: 18px; font-family: 'VodafoneRegular'; right: auto; margin: 0 auto 10px auto; p.bau__p { .bau__card__arrow { border-top: 1px solid rgb(204, 204, 204); } font-size: 28px; position: relative; box-sizing: border-box; width: 100%; width: 80%; font-size: 24px; max-width: 400px; .bau__quicklinks { Cancellations: 082 1958. .bau__text--center { } line-height: 36px; .bau__cta-item, Sponsorships: sponsorship@vodacom.co.za Click here for more about Vodacom sponsorships. overflow: auto; display: inline-block; line-height: 62px; font-size: 16px; .bau__steps--5 .bau__steps__item, font-size: 18px; box-sizing: border-box; .bau__side-by-side__txt { .bau__table__row > th:first-child, width: 20px; } font-size: 20px; line-height: 36px; .bau__grid-item__offset--quarter { font-size: 18px; bottom: 50%; .bau__list--definition { .bau__icon--circle > img { transform: scale(1.1); padding: 25px 20px; } padding: 14px 10px; font-family: 'VodafoneRegular'; position: absolute; display: block; display: inline-block; width: 100%; .bau__breadcrumbs__section { .bau__cta { width: 75%; background-color: rgb(255, 255, 255); a.bau__button--transparent-white:hover, line-height: 62px; width: 100%; .bau__h4 { .bau__banner__message > .bau__h1, padding: 0 10px; .bau__cta--4 > .bau__cta-or:nth-child(4), Once we have received the SR number, we will escalate your query to the relevant department at Vodacom. .bau__icon--circle { width: 100%; height: 24px; } } } The estate where I live have fibre already installed. font-size: 20px; top: auto; margin: 40px 0 30px 0; .bau__button-box--left { color: rgb(51, 51, 51); R599 for 10Mbps on OpenServe, R649 for 10Mbps on Vumatel. } border: 0; a.bau__button--transparent-white:hover, .bau__table__row > td:first-child { margin-top: 0 !important; } .bau__spring { font-weight: bold; font-family: 'VodafoneLight'; Vodacom Fibre portal available on www.vodacom.co.za/fibre. Call from RSA on 082 135. } content: ''; } list-style-type: disc; text-align: center; background-color: #900; .bau__h3 { margin: 0; margin: 60px 0; Vodacom yet to satisfy hunger for fibre. font-family: 'VodafoneRegular'; .bau__button-box--right { .bau__section--white { color: rgb(230, 0, 0) !important; margin-top: -52px; .bau__breadcrumbs__item { box-sizing: border-box; transform: rotate(90deg); When you get a Fibre service with us, we give you the flexibility to choose from a range of uncapped offerings from 5mbps to 100mbps, dynamic or static IP addresses and symmetrical bandwidths. } display: table-cell; .bau__section--offset-half { } .bau__button:hover { .bau__grid-item--quarter { } white-space: nowrap; display: block; font-family: 'VodafoneRegular'; } .bau__icon--circle { .bau__quicklinks__nav > a { Choose from capped or uncapped Vodacom Fibre deals from 24-month, 12-month or month-to-month price plans. If they have not responded in this timeframe, and send us a short summary of your query to ftth@vfibre.co.za. font-size: 40px; } font-size: 24px; Lines open 24 hours. } .bau__icon--chevron-right { .bau__cta--4 > .bau__cta-or { font-size: 64px; width: 170px; Once we receive a reply from the Vox team, we will advise the steps onwards. .bau__quicklinks { font-family: 'VodafoneRegular'; float: left; .bau__why .bau__grid-item { } .bau__grid-item--gutter { } a.bau__button--transparent-white, padding-top: 0 !important; border-collapse: collapse; shows you how life is made better with technology and how it can be put to the best use in everyday life. border-radius: 50%; text-align: center; Dial 135 from your Vodacom handset. } box-sizing: border-box; font-size: 18px; padding-left: 20px; padding: 60px 0; width: 42px; } line-height: 21px; margin-bottom: 0 !important; } background-position: center; font-weight: normal; transition: transform .3s; .sp__quicklinks__img { display: block; width: 100%; text-align: center; } .bau__card__header { .bau__cta-or:after { } margin: 0 0 8px 0; .bau__button { Please also make sure to add your SO (Sales Order) number to the subject line of the email. width: 560px; font-size: 16px !important; margin-bottom: 30px; } fill: none; } } padding: 0 10px; Once we have received the reference number, we will escalate the query to the technical departments relevant to your query. Afrihost Support Forum Trial. display: block; width: 24px; .bau__list { font-weight: bold; margin: 60px 0 30px 0; .bau__list-item { position: relative; padding: 0 10px; left: 82px; width: 82%; .bau__button--transparent-white:hover { .bau__h1 { } } } overflow: auto; width: 25%; display: block; 29.2. .bau__steps:before, } margin: 60px 0; } } } .bau__steps__text--sml { margin: 0 0 0 5px; line-height: 27px; } .bau__text--ex-lrg { background-color: transparent; width: 170px; } .bau__steps--5:before { width: 33.33333%; font-size: 18px; } Flexible plans. Haven't heard anything .bau__why .bau__grid-item { } } padding-bottom: 0 !important; This offered and promised on VODACOM fibre support recorded calls and 3,5 weeks ago we requested the relocation. margin-left: 0; margin: 25px 0 35px; .bau__steps__circle--full { } height: 0; } padding-top: 0 !important; color: rgb(51, 51, 51); We hence would need to escalate all support related issues to the relevant department within Vox to get the issue resolved. line-height: 24px; padding: 0 20px; .bau__no-gutter { Fibre optic cables are safe from lighting strikes or electrical interference. .bau__table { margin-left: -60px; } .bau__bottom-gutter { .bau__cta-or:after { .bau__h4 { height: 200px; background-color: rgb(230, 0, 0); flex-wrap: wrap; } .bau__h2 { I have a query with Vodacom that has taken 8 days to resolve, oh wait its still not resolved. Fibre: 082 1904. position: relative; If you live in a Future Fibre area (ie the fibre infrastructure has been laid out in your area, but fibre isn’t available yet), you should use an LTE router, which doesn’t require any permanent infrastructure. .bau__why__text { padding: 15px 10px 0; .bau__why { It is capable of carrying large data loads with speeds up to 100Mbps. Keep cyber safe this Black Friday . .bau__banner { } vertical-align: middle; height: 465px; height: 200px; } } padding-bottom: 0 !important; } font-family: 'VodafoneRegular'; .sp__app-img { display: none; A customer has the option to purchase the following services: 30.1. box-sizing: border-box; margin: 25px 0 15px; .bau__icon--circle { -webkit-padding-start: 20px !important; } height: 24px; .bau__button:hover { .bau__table__row > th:last-child, .sp__grid { } .bau__no-top-gutter { width: 28px; transform: translateX(-50%); text-align: center; } } display: block; } } overflow: auto; width: 200px; Features of Vodacom fibre. margin: 0; Vodacom Fibre relocation I called ********** around October to ask about relocating my Fibre line, they told me to call in the week that I move I called on the 25th November to give notice for the 30th November, they told me that it takes 30 days I called on the 21st December, they told me it had been transferred to a lady on leave. padding: 0 10px 15px; width: 25%; } margin: 25px 0 15px; color: rgb(51, 51, 51); } .bau__quicklinks__nav { .bau__banner { font-size: 32px; background-color: #fff; color: rgb(255, 255, 255) !important; } 1.2.4. I placed my order about a month ago and since then I had no contact from vodacom, today on the 15th of december I am calling them again to follow up on my order and I am told that I have to wait for 21 days for my wifi to be installed, .sp__grid > li:first-child { } .bau__mobile { } } Threads 1.1K Messages 40.7K. .bau__cta--4 > .bau__cta-or:nth-child(6) { } box-sizing: border-box; .bau__h4 { } Vodacom Now! Consumer contact. color: #333; position: relative; Please allow them 24-36 hours to respond. } content: ''; } overflow: auto; .bau__table__row > td { .bau__button--grey { box-sizing: border-box; width: 100%; } Do you want to research connection speed for Vodacom?TestMy.net's Download Speed Test and Upload Speed Test log connection information to allow users to research real world Internet speed test results. .bau__h3 { } padding: 35px 0; margin: 0 !important; .bau__steps__circle { } box-sizing: border-box; text-decoration: none; .bau__desktop { float: left; } position: relative; } } background-color: rgb(255, 255, 255); font-size: 40px; top: 20px; } My line went down on the 6th and since then numerous calls and escalations later I'm no closer to having to it resolved. TestMy.net's speed test database stores information on millions of Internet connections. margin: 50px 0 30px; padding: 0 10px; width: 100%; margin-bottom: 30px; line-height: 21px; .bau__breadcrumbs__item:last-child { .bau__breadcrumbs { vertical-align: top; .bau__text--lrg { position: absolute; margin-left: 0; tbody > .bau__table__row { .bau__h4 { .bau__grid-item--md-collapse { margin: 0 !important; We can't wait for you to get involved! @media (max-width: 639px) { color: rgb(255, 255, 255); } vertical-align: top; We supply affordable high-speed broadband connectivity to homes and / … font-size: 64px; Our Business Internet Fibre provides high-speed Internet access to businesses, whether you are a small start-up or a large enterprise with higher bandwidth requirements. } line-height: 21px; flex-direction: row; width: 28px; background-color: rgb(255, 255, 255); box-sizing: border-box; .bau__steps--5:before { overflow: auto; font-size: 56px; Click here to find out if your area is covered by Vodacom Fibre. stroke-width: 7px; position: relative; } .bau__table__row > th:last-child, With online profile, you can do the following at your own time and comfort: Change your WiFi router password and name. } } .bau__button { overflow: auto; } width: 22px; .bau__card__arrow { width: 90%; } position: relative; Support; Vodacom Fibre; Vodafone H500 s Wi Fi enabled router; Vodacom Fibre FAQ's Help me home. } .bau__table__row > td:first-child { height: 140px; display: block; top: 0; } font-size: 16px; text-align: center; .bau__image { background-color: rgb(74, 77, 78); .bau__card--with-padding { } .bau__steps--5 { Unfortunately, we do not have access to any of the support systems to physically resolve your issue. However, it had its fingers burnt in fixed-mobile convergence expansion with a prolonged, and ultimately unsuccessful, attempt to buyout South African wireline service provider Neotel, which dragged out across 2014–2016 (Vodafonewatch, #124 and passim). .bau__list-item { padding: 0 25px; } width: 100%; text-decoration: none; color: rgb(255, 255, 255); } .bau__icon--chevron-right { Get your business to be its best with SA's best network. padding: 50px 0; If they haven’t responded within that timeframe, please add the Reference number to your email subject line and send us a short summary of your query to ftth@vfibre.co.za. width: 130px; .bau__section--offset-half { width: 80%; margin: 0 auto; font-family: 'VodafoneRegular'; } background-color: rgb(130, 10, 3); .bau__text--red { } position: relative; padding: 25px 30px; stroke-width: 7px; } margin: 15px 0 55px 0; } padding: 0; .sp__grid > li:last-child { box-sizing: border-box; margin: 60px 0 30px; background-color: #f6f6f6; This tool can average connection speed for any Internet provider, country or city in the world. margin-top: -47px; white-space: normal; line-height: 62px; R1 649 per month } background-color: rgb(230, 0, 0); float: left; } margin: 70px 0 35px 0; padding: 15px 10px; color: rgb(51, 51, 51); } margin-left: -20px; color: rgb(255, 255, 255); a.bau__button--grey, } max-width: 1020px; display: table-cell; .main-grid-full { Vodacom has created the functionality for Vodacom Fibre customers to log a service request for indoor & outdoor relocations on the My Vodacom App. .sp__grid > li { We hence would need to escalate all support related issues to the relevant department within Vodacom to get the issue resolved. background-color: rgb(255, 255, 255); Future smart homes will require fast reliable broadband and fibre supports a host of new services. .bau__no-gutter { .bau__h3--chevron-right > svg { padding: 25px; font-size: 56px; height: 310px; border-top: 1px solid rgb(204, 204, 204); } left: 25%; width: 100%; padding: 25px; width: 100vw; .bau__banner { } } } width: 25%; .bau__table__row > td:last-child { margin: 50px 0 25px; .bau__h2 { .bau__h2 { .bau__cta--4 > .bau__cta-or:nth-child(6) { text-align: center; .bau__table__row > td:last-child { .bau__grid-item--half, .bau__button--grey { text-align: left; } height: 396px; margin-left: calc((904px - 100vw) / 2); color: rgb(51, 51, 51); float: left; font-size: 34px; } font-family: 'VodafoneLight'; Call from abroad on +27 82 135. padding-bottom: 66.43%; line-height: 40px; .bau__quicklinks__nav > a { line-height: 48px; } width: 100%; .bau__icon--circle > img { } .bau__breadcrumbs__arrow:nth-last-child(4) { padding-top: 0 !important; margin: 0 auto; Call Centre (local and abroad): 082 135. font-weight: bold;